Delivery Charges for:
Wardrobe & Kitchen Doors to UK:
Up to £150.00 Delivery Charge £12.00
From £151.00 to £499.99 Delivery Charge £21.60
DOOR ORDERS OVER £500.00 FREE OF CHARGE
Orders to Grampian/Highlands, Isle of Man, Jersey, Guernsey All orders Delivery Charge £60.00
Notes to Our Customers Regarding Delivery and Receipt of Your Order:
All products are made to order and delivered to your door:
Once your order is in transit we will contact you to let you know when you will receive your goods although we are unable to provide a specific time. Delivery is available throughout the UK, we can also arrange deliveries to the Channel Islands and Scottish Islands but these locations will incur an additional delivery charge, delivery can also be arranged to a shipping company for onward shipping. Please note that if delivery is attempted and no one is available to accept delivery re delivery charges will be charged.
When your goods are despatched they will be packaged in order to reduce the chances of transit damage but we ask that you note the following receiving instructions:
Your goods in most instances will be delivered by courier, they will be packaged in a way to minimise transit damage therefore on receipt please inspect the outer packaging, if you notice any damage, however slight, please sign for as RECEIVED DAMAGED do not sign for as unchecked as this will not support any later claim for replacements.
Inspect the contents within 24 Hours of delivery if you find that your goods have been damaged please contact us. If the above instructions have been followed we will prioritise your request and organise for replacements to be issued.
Every effort will be made to keep the delivery dates but if you need to organise fitting please ensure that this is done once we have contacted you and provided you with a difinitive delivery date for your goods.
Please note that packaging constitutes as part of the order and is the customer's responsibility regarding disposal.
Depending on the items within your order it maybe necessary to organise more than one delivery, we will update you at point of order and advise you as soon as the goods become available. Deliveries can only be made to the address shown on the order and can be made to ground floor only.
For larger orders we will be able to be more specific regarding delivery time and you will be contacted either by BestQ and/or our suppliers to organise the delivery date. These orders will be delivered on a pallet and therefore it is important that sufficient access is available at the delivery address for a lorry and that someone most be in place to help unload your items as courier deliveries are only accompanied by one driver.